A dedicated WUF3 desk will be located at the Vancouver International Airport
(YVR) inside the International Arrivals terminal, as well as a kiosk inside
the Domestic Baggage Claim area. Here you can pick up your delegate badge,
and get information on free transportation services available to you to get
to the downtown core, your hotel, the University of British Columbia (UBC),
or the Convention Centre (home of WUF3). From Friday, June 16 to Sunday,
June 18, complimentary buses for WUF3 delegates will run every 30 minutes
from YVR to the host hotels between the hours of 10:00 and 20:00. Should you
choose to take a taxi, a typical fare downtown will be approximately $30.00
one way. Cash and credit cards are accepted by most taxi companies.
Registration and Security
Upon arrival at the Convention Centre, you will be required to produce photo
identification at Registration and a digital photo will be taken of you for
your participant badge. Please wear your badge at all times on site and each
time you enter the building or you will not be granted access to the site. A
registration kiosk will be set up at the airport where you will also be able
to pick up your badge to avoid lineups on site. A security screening area
will be located in the lobby of the Convention Centre where you must display
your badge each time you enter and exit the building.
Business Service Centre
A staffed Business Service Centre providing photocopying, fax and other
related business services on a fee basis is located on the Restaurant (�R�)
Level of the Pan Pacific Hotel. Take the elevator up from the Ground Level
of the Vancouver Convention & Exhibition Centre (VCEC) to the �R-Level� of
the Pan Pacific.
Internet Access
A number of complimentary computer terminals will be available on the
Exposition floor for WUF participants to access the Internet and check
email.
Transportation
All WUF3 participants will be granted a free public transit pass by
TransLink that is good for all city buses, Skytrain and SeaBus. Transit maps
and instructions for transit pass use will be available at both the
Information desk and the Tourism desk onsite.
Coat Check
Visitors may store umbrellas and coats securely, on a user-fee basis, at the
Coat Check, located near the Registration area in the Vancouver Convention &
Exhibition Centre lobby.
Currency Exchange
There are several foreign exchange offices within one block of the
Convention Centre which offer a wide variety of services, including foreign
exchange, traveler�s cheques, drafts and wire transfers, and prepaid
telephone cards.
Travelex Foreign Exchange
Located: Lobby of the Convention Centre on the Ground Level at the bottom of
the escalator.
E Trans Finance
Located: Granville Square, across the street from the Convention Centre at
200 Granville Street next to Aqua Riva Restaurant & Bar.
Vancouver Bullion and Currency Exchange Ltd.
Located: 120 � 800 West Pender Street (corner of Pender and Howe Street).
Information and Message Centre
The WUF3 Information and Message Centre is located in the concourse of the
Vancouver Convention & Exhibition Centre between the general registration
area and the entrance to the Exposition Hall. Here you may leave messages
for pick up by other WUF3 participants.
Interfaith Prayer Room
The Prayer Room, located just off the escalators on the Meeting Room level
of the VCEC, provides a respite and place of solitude for guests and staff.
Open from 06:00�10:00 daily, the Prayer Room is designed to accommodate all
faiths, and with this in mind, the room does not contain religious symbols.
Smoking Policy
Smoking inside any workplace or restaurant and/or bar in British Columbia is
against the law. Consequently, there is no smoking permitted within the
Vancouver Convention & Exhibition Centre or any of the local restaurants.
Food Services
For your convenience while on-site, light snacks can be purchased from
kiosks throughout the VCEC, as well as from The Longest Bar and Grill on the
east wall within the Exposition hall. Food Court in the Waterfront Centre is
accessible via the underground walkway from the south end of the Vancouver
Convention & Exhibition Centre Lobby.
Mobile Phone Rentals
Not sure if your mobile phone will work while in Vancouver? A wide range of
mobile phones will be available for rent to WUF3 participants. The cost is
$4.99 per day, plus $.99/minute for local calls. An additional $.49/minute
surcharge will be added on international and long distance call rates. For a
fee, your rental phone will be couriered directly to your hotel. For more
information or to reserve a phone, visit the Cita Mobile Communications
website at www.cita.info. Reservations will also be accepted by fax at
604-204-0172. Group rates are available; please enter event code GLO19VR
in
the �Comments� box when reserving online to activate the WUF3 group rate.
Key Telephone Numbers
WUF3 Information Line (604) 666-1293
Business Service Centre (604 ) 662-8111 ext 3007
Emergency 911 / (VCEC house phone) 2500
First Aid Station (VCEC house phone) 2500
Lost and Found (VCEC house phone) 7299
Information Desk (604) 647-7401
Message Centre (604) 647-7422
Exposition Show Office Tel (604) 647-7222 Fax (604) 647-7401
Lost and Found
All lost and found articles are catalogued and stored at the Vancouver
Convention & Exhibition Centre for 90 days from the close of the event.
After that period, all articles are disposed of at the sole discretion of
the Vancouver Convention & Exhibition Centre. Any inquiries regarding lost
and found items should be directed to 604-647-7299.
Taxes
A non-refundable Provincial Sales Tax (PST) of 7% is charged on the purchase
of most goods. In addition, under the Goods and Services Tax (GST), most
goods and services sold or provided in Canada are taxed at the rate of 7%.
Non-resident visitors may apply for a 7% GST rebate on most goods and
services, once $100 worth of goods or services has been purchased. Rebate
claims are available at the Information Desk on site and in most stores and
hotels in and around Vancouver. If you are visiting from outside Canada,
please contact Revenue Canada for information on GST rebates at
1-800-668-4747, 604-669-2990 or 604-689-8671.
Tipping
Gratuities are at the customer�s discretion. However, a 15% gratuity for
exceptional service is considered customary at restaurants and lounges, and
is not typically included in the bill.
Dress Code
The dress code for WUF3 is business or business casual, meaning suits or
sport coats and/or collared shirts for men, and business suits or business
casual/professional attire for women. Please keep in mind that temperatures
can vary between meeting rooms, so you may want to bring along a sweater or
jacket when you attend your sessions.
Visitor/Tourism Information
An Information Centre near the Registration area of WUF3 can provide
visitor information and city maps, as well as restaurant, rental car and
tour reservations. Alternatively, Tourism Vancouver is located at 200
Burrard Street, just across the street from the Vancouver Convention &
Exhibition Centre.
Cantrav Leisure Services will also be on site near the Registration area to
offer a number of tours and excursions for WUF3 participants. Options are
available for short day tours and activities to enjoy during the conference
(available from June 17�23), as well as overnight packages of various
durations that are available both before and after the conference. Advance
sign-up is recommended. A complete list of tours is available online at
www.cantravleisure.com/wuf3.
Weather
Vancouver weather can be unpredictable and the last two weeks of June tend
to be unsettled with mixed sun and rain. Average daytime temperatures reach
21.0 C (69.0 F) and cool off in the evenings to approximately 12.0 C (54.0 F).
Dress in layers and make sure you have a light jacket for evening.
Medical and Dental Clinics
Should you require medical or dental assistance during WUF3, there is a
medical office in the Sinclair Centre, a very short walk from the Vancouver
Convention & Exhibition Centre.
Medical Doctor: Dr. Mike Mamacos
228 � 757 West Hastings Street
Tel: 604-683-2551
Dentist: Dr. Rudy Salo
228 � 757 West Hastings Street
Tel: 604-688-4867
